Delivery will be made by the most appropriate method according to the goods ordered. This could be Royal Mail First Class Post, Parcelforce, Interlink Express, City Link, DHL, APC or other reputable parcel carrier. Combinations of these methods may be used for orders that are part-despatched. There may be an additional charge for part-despatched orders (agreed in advance).
The delivery charge is dependant upon the country you wish to have your order sent to. For non-UK destinations, the weight of the parcel also affects the price of delivery.
Your first order must be delivered to either your registered cardholder address or (at our discretion) your place of work. The following rates apply to orders where the delivery address has a UK postcode (including Northern Ireland) :
Non GBP price(s) shown as a guide only
| United Kingdom and Territories | Price | Average Transit Time | Weight Limit |
|---|
| Isle of Man, United Kingdom | £4.99 GBP | 5 EUR | 1 day | 31.500Kg |
| Guernsey, Jersey | £4.99 GBP * | 5 EUR | 1 day | 31.500Kg |
*Price is shown excluding VAT
The delivery charges shown below include VAT at the standard UK rate.
Most items can be shipped to the countries shown below provided they are not classed as hazardous, e.g. flammable liquids.
Non GBP price(s) shown as a guide only
| European Union Member States | Price | Average Transit Time | Weight Limit |
|---|
| Eire | £12.26 GBP | 13 EUR | 2 days | 31.500Kg |
| Belgium, France, Germany, Luxembourg, Netherlands | £19.40 GBP | 21 EUR | 2 days | 31.500Kg |
| Austria, Denmark | £22.98 GBP | 25 EUR | 3 days | 31.500Kg |
| Czech Republic, Italy, Slovakia, Spain (mainland only) | £25.53 GBP | 28 EUR | 3 to 4 days | 31.500Kg |
| Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden | £30.64 GBP | 34 EUR | 4 to 5 days | 31.500Kg |
| Bulgaria, Greece (mainland only), Latvia, Lithuania, Romania | £35.76 GBP | 39 EUR | 4 to 6 days | 31.500Kg |
*Price is shown excluding VAT
The delivery charges shown below do not include VAT. If your country is not shown, please contact us prior to placing your order. You will be charged whatever it costs us to package and send the goods.
*Price is shown excluding VAT
Prohibited items
Please note that there are certain products (e.g. tyres, liquids and aerosols) that we cannot ship overseas.
This is either because the products are prohibited for transportation by air or they are too 'heavy' - air-freight weight is the greater of the physical mass of the box and the products it contains, and the box's volumetric weight (i.e. calculated based on the volume of the box containing the products). Basically if it's a non-hazardous product that's reasonably small and reasonably light in weight, then we should be able to quote you a price for delivery to where you live.
Addtional taxes
Goods shipped to countries outside of the EU may be subject to local taxes, import duties or customs charges prior to you being able to take posession of your package. We suggest you contact your local customs office for further information prior to placing your order. We cannot accept responsibility for charges levied by other countries as customs policies vary widely from country to country.