Delivery

Delivery will be made by the most appropriate method according to the goods ordered. This could be Royal Mail First Class Post, Parcelforce, UK Mail, Interlink Express/DPD, City Link, DHL, APC or other reputable parcel carrier. Combinations of these methods may be used for orders that are part-despatched. There may be an additional charge for part-despatched orders (agreed in advance).

View our detailed terms and conditions relating to delivery.

Delivery Charges:

• UK postal addresses
• European Union destinations
• Rest of the World

The delivery charge is dependant upon the country you wish to have your order sent to. For non-EU destinations, the weight and size of the parcel also affects the price of delivery.

UK postal addresses

Your first order must be delivered to either your registered cardholder address or (at our discretion) your place of work. The following rates apply to orders where the delivery address has a UK postcode (including Northern Ireland) :

Non GBP price(s) shown as a guide only

United Kingdom and Territories	Price		Average Transit Time	Weight Limit
Isle of Man, United Kingdom	£4.99 GBP	6 EUR	1 day	30.000Kg
Guernsey, Jersey	£4.99 GBP *	6 EUR	1 day	30.000Kg

European Union destinations

The delivery charges shown below include VAT at the standard UK rate.

Most items can be shipped to the countries shown below provided they are not classed as hazardous, e.g. flammable liquids.

Non GBP price(s) shown as a guide only

European Union Member States	Price		Average Transit Time	Weight Limit
Belgium, Luxembourg, Netherlands	£13.25 GBP	16 EUR	2 days	30.000Kg
Eire, France, Germany	£14.26 GBP	17 EUR	2 days	30.000Kg
Denmark	£15.76 GBP	19 EUR	3 days	30.000Kg
Austria	£17.99 GBP	22 EUR	3 days	30.000Kg
Czech Republic, Italy, Slovakia, Spain (mainland only)	£21.49 GBP	26 EUR	3 to 4 days	30.000Kg
Finland, Hungary, Poland, Portugal, Slovenia, Sweden	£21.49 GBP	26 EUR	4 to 5 days	30.000Kg
Estonia	£28.49 GBP	34 EUR	4 to 5 days	30.000Kg
Greece (mainland only)	£28.99 GBP	35 EUR	4 to 6 days	30.000Kg
Latvia	£32.50 GBP	39 EUR	4 to 6 days	30.000Kg
Lithuania	£36.49 GBP	44 EUR	4 to 6 days	30.000Kg
Bulgaria, Romania	£38.99 GBP	47 EUR	4 to 6 days	30.000Kg

Rest of the World

The delivery charges shown below do not include VAT. If your country is not shown, please contact us prior to placing your order. You will be charged whatever it costs us to package and send the goods.

Non GBP price(s) shown as a guide only

Non European Union Countries	Price		Average Transit Time	Weight Limit
Bosnia and Herzegovina	£26.99 GBP *	32 EUR	4 to 6 days	30.000Kg
Switzerland	£31.99 GBP *	38 EUR	3 days	30.000Kg
Norway	£31.99 GBP *	38 EUR	4 to 6 days	30.000Kg
Croatia, Montenegro, Serbia	£32.49 GBP *	39 EUR	4 to 6 days	30.000Kg
Liechtenstein	£48.99 GBP *	59 EUR	3 days	30.000Kg
Iceland	£57.49 GBP *	69 EUR	4 to 6 days	30.000Kg
All other countries Decide what items you wish to purchase and then contact our sales team for a quote

Prohibited items

Please note that there are certain products (e.g. tyres, liquids and aerosols) that we cannot ship overseas.

This is either because the products are prohibited for transportation by air or they are too 'heavy' - air-freight weight is the greater of the physical mass of the box and the products it contains, and the box's volumetric weight (i.e. calculated based on the volume of the box containing the products). Basically if it's a non-hazardous product that's reasonably small and reasonably light in weight, then we should be able to quote you a price for delivery to where you live.

Addtional taxes

Goods shipped to countries outside of the EU may be subject to local taxes, import duties or customs charges prior to you being able to take posession of your package. We suggest you contact your local customs office for further information prior to placing your order. We cannot accept responsibility for charges levied by other countries as customs policies vary widely from country to country.